Supporting Employee Well-Being through Benefits

Our employees fill many different roles as parents, partners, caregivers, and friends, so we design our benefits to support employee well-being inside and outside of work. We offer a wide range of benefits that will be valuable to any employee regardless of their stage of life.
401(k) Matching
Our U.S. retirement plan has more than 90% participation, attributable to both our automatic enrollment and our discretionary match, which has the potential for a generous Company match. For nine out of the last 13 years, our discretionary Company match was well above market.
In 2022, Carter’s offered eligible employees a 100% match to their 401(k) contributions up to 4% of eligible earnings contributed to the plan by employees.
Full-time Retail Employees
Full-time Distribution Center Employees
Full-time Corporate Employees
Part-time Employees**
Medical Plan
Dental Plan
Vision Plan
401(k) Savings Plan***
Life Insurance
Short-Term Disability
Accident & Hospital Expense Plans
Paid Volunteer Time
Paid Parental Leave
Employee Assistance Program
Identity Theft Protection
Pet Insurance
Employee Discount
Flexible Spending Accounts
Backup Dependent Care
Scholarship and Tuition Programs
*Benefits available to regular U.S. full-time and part-time employees who are not temporary or seasonal. Outside U.S. benefits vary by country. For more details on benefits, please visit our Benefits & Well-being page. **Part-time employee plans/programs may vary from full-time offering, including whether employer or employee paid. ***Part-time employees may become eligible for the 401(k) Plan by working more than 1,000 hours in their initial year of service or any subsequent Plan year.
New Benefits
We offer a comprehensive benefits package—which we regularly review and update—to employees across the U.S. in our retail stores, distribution centers, and office/corporate locations. Since the start of 2022, we have added several new benefits to support employees.
Carter’s Advance You™
Carter’s recognizes the value of education, as shown by our tuition-free degree program, Advance You™, through Bright Horizons. Program costs are directly covered by Carter’s up to an annual limit, so eligible employees don’t have to pay out of pocket for reimbursement. Program features include:
  • Advance You™ Fast Track Degree Program: Employees can earn general education credits online at an accelerated pace and then transfer to an accredited partner college to complete a bachelor’s degree.
  • Career Online High School: Employees can earn an accredited high school diploma and a career certificate in a chosen field.
  • myTime ENGLISH: Employees can develop proficiency in speaking, reading, and writing if English is not their primary language.
  • Coaching: Employees can receive support from experienced coaches to learn about program options, discuss a personalized education plan, and receive continued guidance throughout their educational journey.
Menopause Support
Eligible employees can now utilize the service of our partner Maven for menopause support as part of their comprehensive digital reproductive and family health program. The benefit provides employees experiencing menopause with 24/7 access to unlimited virtual appointments with providers specializing in the menopause journey. It also offers a dedicated Care Advocate to help employees navigate health benefits and connect to in-person support if needed.
Foster Care Leave
U.S. and Canada full-time employees with at least one year of continuous service on the date of foster care placement are eligible for up to 10 days of Foster Care Leave time.
“I’m very grateful to Carter’s for adding foster care benefits, as families come in all different forms. As a new foster parent to a three-year-old, these benefits will have a positive impact as we settle in together as a family.”
— Hannah Aarsvold, Corporate Office
Cancer Care Program
Cancer Care Direct is a free benefit to ensure no one goes through a cancer diagnosis alone. This program is designed to guide eligible employees to oncologists and specialists at each stage in their journey and to support them every step of the way. It also provides access to financial benefits and incentives.
Expanded Benefits for Employees in Canada
In mid-2022, we expanded the full-time U.S. community benefits (Matching Gift program and Carter’s In the Classroom program) to Canada full-time employees. And in 2023, we expanded the availability of the Headspace mental health app from the U.S. to also include full-time Canada employees.
Enhanced Bereavement Leave
We have shifted to an enhanced global policy of five days of paid bereavement leave for full-time employees in the U.S., Asia, and Canada. Since 2022, we have also included pregnancy loss in the definition of qualifying family members for bereavement.