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disclosure index
sustainable accounting standards board (SASB) index
Apparel, Accessories, & Footwear; Multiline & Specialty Retailers & Distributorsglobal reporting initiative (GRI) index
SASB Topic
Code
Accounting Metric
Response
Energy Management in Retail & Distribution
CG-MR-130a.1
1. Total energy consumed 2. Percentage grid energy 3. Percentage renewable
Data Security
CG-MR-230a.1
Description of approach to identifying and addressing data security risks
We have established physical, electronic, and contractual safeguards to protect the security of customer and employee personal information. Our approach follows the National Institute of Standards and Technology (NIST) and Capability Maturity Model Integration (CMMI) security frameworks. We also regularly review and update our privacy policy to ensure consumers have access to relevant information about their rights and how we handle their personal information. In 2023, we expanded our next generation firewall, implemented isolation of web and email items considered as threats, and continued cultivating a culture where all our employees feel responsible for data privacy and security through phishing campaigns, monthly newsletters, and trainings.
Data Security
CG-MR-230a.2
1. Number of data breaches 2. Percentage involving personally identifiable information 3. Number of customers affected Discussion of processes to maintain compliance with restricted substances regulations
In 2024, we had zero data breaches directly within our network.
Management of Chemicals in Products
CG-AA-250a.2
Discussion of processes to assess and manage risks and/or hazards associated with chemicals in products
Labor Practices
CG-MR-310a.1
1. Average hourly wage 2. Percentage of in-store employees earning minimum wage, by region
1. Carter’s does not publicly disclose information on wages at this time. 2. Carter’s does not publicly disclose information on wages at this time
Labor Practices
CG-MR-310a.2
1. Voluntary turnover rate for in-store employees 2. Involuntary turnover rate for in-store employees
1. 52% 2. Carter’s does not disclose information on involuntary turnovers.
Labor Practices
CG-MR-310a.3
Total amount of monetary losses as a result of legal proceedings associated with labor law violations
Carter’s is an equal opportunity employer and seeks to comply with all labor and employment regulations where our employees are located. We respect current and former employees’ rights to raise labor concerns outside of our reporting systems. Carter’s defends alleged labor violations when resolution cannot be achieved with the other party. Carter’s has not, however, been found liable for labor law allegations by an administrative agency or legal tribunal during the period of this report.
Workforce Diversity & Inclusion
CG-MR-330a.1
Percentage of gender and racial/ethnic group representation for: 1. Management 2. All other employees
Workforce Diversity & Inclusion
CG-MR-330a.2
Total amount of monetary losses as a result of legal proceedings associated with employment discrimination
Carter’s is an equal opportunity employer and seeks to comply with all labor and employment regulations where our employees are located. We respect current and former employees’ rights to raise labor concerns outside of our reporting systems. Carter’s defends alleged labor violations when resolution cannot be achieved with the other party. Carter’s has not, however, been found liable for labor law allegations by an administrative agency or legal tribunal during the period of this report.
Product Sourcing, Packaging & Marketing
CG-MR-410a.1
Revenue from products third-party certified to environmental and/or social sustainability standards
We grew sustainable product sales to 4% of overall sales in 2024, excluding Skip Hop sales.
Product Sourcing, Packaging & Marketing
CG-MR-410a.2
Discussion of processes to assess and manage risks and/or hazards associated with chemicals in products
Product, Chemicals Management
Product Sourcing, Packaging & Marketing
CG-MR-410a.3
Discussion of strategies to reduce the environmental impact of packaging
Environmental Impacts in the Supply Chain
CG-AA-430a.1
Percentage of supplier facilities in compliance with wastewater discharge permits and/or contractual agreement by: 1. Tier 1 2. Beyond Tier 1
1. 97% 2. 97%
Environmental Impacts in the Supply Chain
CG-AA-430a.2
Percentage of supplier facilities that have completed the Sustainable Apparel Coalition’s Higg Facility Environmental Module (Higg FEM) assessment or an equivalent environmental data assessment by: 1. Tier 1 2. Beyond Tier 1
1. 99% of Tier 1 2. 99% of Tier 2
Labor Conditions in the Supply Chain
CG-AA-430b.1
Percentage of supplier facilities a that have been audited to a labor code of conduct by: 1. Tier 1 2. Beyond Tier 1 3. And percentage of total audits conducted by a third-party auditor
Product, Social Compliance, p. 24 1. 100% of Tier 1 Suppliers are audited against our CSR Policy 2. 100% of our Tier 2 3. 100%
Labor Conditions in the Supply Chain
CG-AA-430b.2
Priority non-conformance rate and associated corrective action rate for suppliers’ labor code of conduct audits
In FY 2024, all but one active Tier 1 suppliers passed a compliance audit.
Labor Conditions in the Supply Chain
CG-AA-430b.3
Description of the greatest risks in the supply chain by: 1. Labor 2. Environmental, health and safety
Product, Social Compliance, p. 23 1. We consider the greatest labor risks to be violations of worker employment contracts, freedom of association, forced labor, and disciplinary practices. 2. We consider the greatest EHS risks to be machine safety, personal protective equipment, chemical storage and emergency preparedness.
Raw Materials Sourcing
CG-AA-440a.3
1. List of priority raw materials For each priority raw material: 2. Environmental or social factor(s) most likely to threaten sourcing 3. Discussion on business risks or opportunities associated with environmental or social factors 4. Management strategy for addressing business risks and opportunities
Raw Materials Sourcing
CG-AA-440a.4
1. Amount of priority raw materials purchased, by material 2. Amount of each priority raw material that is certified to a third-party environmental or social standard, by standard
Activity Metric
CG-AA-000.A
Number of: 1. Tier 1 suppliers 2. Suppliers beyond Tier 1
1. 85 (177 active factories) 2. 193 (358 active factories)
Activity Metric
CG-MR-000.A
Number of 1. Retail locations 2. Distribution centers
1. 1,057 retail locations in North America 2. In the United States, we operate three distribution centers in Georgia: an approximately 1.1 million square-foot multi-channel facility in Braselton, a 0.5 million square-foot facility in Stockbridge, and a 0.2 million square-foot single-channel facility in Jonesboro. We outsource some distribution activities to third-party logistics providers located in California and leverage additional third-party providers in Georgia primarily for storage seasonally. Our distribution center activities include receiving finished goods from our vendors, inspecting those products, preparing them for retail and wholesale presentation, and shipping them to our wholesale customers, retail stores, and eCommerce customers.
Activity Metric
CG-MR-000.B
Total area of 1. Retail locations 2. Distribution centers
Total retail space: 5.2M square feet (includes US, Canada, and Mexico) Total distribution centers: approx. 1.7M square feet